What if there is inclement weather?

Metropolitan Opera performances are rarely cancelled. However, in the event of inclement weather or other travel prohibiting issues that may arise, you may call 212-362-6000 for assistance. We have a flexible exchange policy and you may contact us 24 hours prior to the performance to exchange your tickets to a future performance.

If you contact us on the day of the performance during these travel prohibiting situations, you may experience extended wait times due to high call volume. Please contact us up to 5 days after the performance and we will do our best to make accommodations into a future performance of our choice. All requests are subject to availability.